Our furnace burned out, literally. Eric came over same day to give us an inspection. He was honest, and very comfortable to talk with. He even took the time to look through our house and give us a few options and ideas on the best solution. There was no sales pitch or hurried conversation, just genuine knowledge and effort to get us back up and running. He put us into a better, more efficient furnace and ac unit. One thing that we always have problems with other companies is when the sales guy comes out and you walk through what you want, make decisions based on the conversation, and then the team comes out and you have to either re-explain what you need, or fight the company when they install it different then what the sales guy said. In this instance, Eric actually showed up with the team and walked them through our conversation- I didn't have to do it! great communication between sales team and install team. They showed up when they said they would (that's another huge plus in my book!) Chris and Huber were very polite, quiet, and cleaned up great before they left. Chris walked me through the new thermometer even. This is one of the best companies we have had do work at our house...and over the years with our fixer-upper, we've had plenty. I can easily say we will be using Idaho heating and air from now on!
Wow, what an amazing review! We are so glad that Eric and our installers were able to provide such a great experience for you. Thanks again!