Our heat pump quit working at 6:00 on Friday night when it was 102 degrees. I knew this was about the worst time for this to happen, late in the day when it was so hot all over. However, to my surprise IH&A was able to send out a tech in about an hour and he (Mike) repaired our heat pump and it was back up running by 9:00. Mike was thorough and prompt. He explained the problem to me and gave me guidance on how to avoid it from reoccurring. I was impressed and thankful IH&A was able to quickly solve my problem on short notice late in the day in the middle of a heat wave.
Thanks for the review! We have had many long days serving our customers in this heat. But that is what we love to do.