If I could give them 6 stars, I would. They were here for us and solved our problem when 2 other companies could not come through. We waited 6 days for a basic repair and finally could not wait another day without heat or A/C with the 90 degree weather that was coming. I called them up and that same day a tech was sent to our home and the unit was up and running good as new. He even had the parts. (The other company had to order from out of our area) The tech was knowledgeable and willing to explain everything. Thank you for coming through. You have a customer for life.
Candice, great review! Thank you. We strive to deliver great service for all our customers. We will be here when you need us.
I run a national home warranty company and deal with hundreds of service providers on a monthly basis. I take great solace in knowing if I have ANYTHING in the Boise area that should arise, I can take a huge sigh of relief. ( EVEN if the job would normally require multiple different types of service ) They don't make excuses, they simply find solutions to literally EVERYTHING I have thrown at them.
I contacted Bryan at Idaho Heating and Geothermal about 7 months ago in need of a quality HVAC Service Provider and he was warm, friendly and receptive from the second he took my call. ( I operate of Dallas, TX btw ).
He has since handled multiple service calls/claims for my firm with the utmost level of exceptionalism. 'Truth be told, he is my number one service provider out of all 50 state we are operational in. I almost look FORWARD to getting claims from clients in his service area because I just KNOW. The job will be done correctly, 100% of the time, the FIRST time, and my clients have even gone out of their way to compliment Idaho Heating and Geothermal to me when I call to follow up! You know you're executing on a whole new level of operational excellence when you're hearing raving reviews from your clients about the service provider you've chosen to partner up with, and deploy. I honestly can't recall a single claim where Bryan and his team haven't actually been onsite at my clients' homes the VERY SAME DAY.
That's NASA/NAVY SEAL PRECISION. Thank you Bryan for all you do. I'm blessed to be so fortunate to have the opportunity to work with you and your firm. CNK
CHRIS, WOW, thanks for the incredible review. We strive to provide great service to our customers every chance we get. Thanks for trusting us with your clients.
Very knowledgeable with our heating system. Highly recommend. Definitely will continue to use them for all future needs.
Thanks for the great recommendation! We appreciate you.
An absolute top notch company! If you are getting estimates to replace your AC and furnace, I highly recommend making Idaho Heating and Air one of the companies you call. I had three companies bid my project and IH&A came in noticeably under the other two bids. It wasn’t even close. They never tried to upsell or pad their bill. They offered top of the line equipment, helped with the financing and had it all installed in less than a day. It runs like a charm. I wish every company were as honest and easy to work with as these guys. Good people all around from the owners to the technicians. I won’t use another company and I can’t recommend them highly enough.
Thanks for the awesome review. We hope you and your family enjoy the new system for years to come.
Mike was amazing to work with! He was there the same day and thoroughly evaluated my geothermal system. He took his time explaining how well the system was operating. I would call Mike in a heartbeat if I ever have HVAC questions!
Had some problems getting the heater to work right but they got it working right some adjustments they were great I thank them again
Mike came out to work on our heated flooring system and his professionalism and punctuality were remarkable. The diagnoses and repair were completed quickly and very reasonably priced. While he was here, he took the time and initiative to check that our AC unit is in top shape for the upcoming warmer temperatures. We will definitely use Idaho heating and Air again and would recommend them to anyone!
Thanks for the great review!!!
Friendly repairman, Mike, and took his time to do the job right
Robert, Thanks for the review. Mike is great, we love to hear when he has done a great job for our customers.
Saved me a trip to Boise by forwarding sales slip to Nampa. Thanks!
Thanks for the review Gary!
Ive used them on our geothermal unit for five years and they are always on time, professional, and thorough.
Peter....we love great customers and great reviews!