Heating and Cooling

When your Heating and Cooling system fails, what do you do?

We're going to discuss a few things that you can check yourself when your heat system or cooling system fails. You can check some very basic items before you call an expert. This could save you time and money.

Check the Thermostat 

Often times we find that the thermostat is either set to off or in the wrong mode. Double check to make sure that the system is set to heat or cool, whichever you desire and make sure that the temperature is set beyond the set point. For instance. If heat is desired, you will want to make sure that the temperature on the thermostat is set higher than the room temperature. If you desire cooling, then it's the opposite, set the temperature lower than the room temperature. Once you are sure that you have the thermostat set properly you can move to the next item.

Check for Power

First do you hear the appliance or fan running? If so, then you have power to the unit. If not you should continue your checks. Do any of the other appliances in the house have power. If so the you can check the power breakers (there can be breakers at the main electrical box as well as the unit itself). Reset all the breakers to be sure that they are not tripped. If you unit restarts, then congrats, you got yourself back up and running. If not, let's move on to the next item.

No AC or heat

For gas, make sure you have gas to the unit. For electric, make sure that you have electricity to the unit. If power is present then check the condenser unit to see if it's frozen over. If the unit is frozen, you should leave the unit off until the ice clears from the unit. Also make sure that the condensate drain is clear. If the condensate drain is plugged and the condensate pan is full of water the unit will not run.

If you found your problem, congratulations. We are happy to help you in any way that we can. Our job is to keep your system running is the most efficient way possible. You may not have found the issue, but you now know what you need to check before you call us. 

Idaho Heating & Air is here to serve you. If you have more detailed questions that this page didn't answer. Please don't hesitate to call us now. 

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Chris P

Very honest HVAC repair. Great Price! Great Service!

Kara Hawkes

I just want to thank Idaho Heating and Air for being so amazing. They answered all of my questions in a way that I could understand. They explained everything they were doing, how much it would be, how long it would take. They provided email contact information as well as phone contact information. They came out for free to give me an estimate. As i was price checking prior to agreeing to a company. All of the people I spoke to and dealt with ... continue reading

Stan

They always do a great job! Very responsive and customer service is terrific. From installation to servicing the system - they do an excellent job taking care of everything. We have recommended, and will continue recommending them to neighbors and friends.